Peace In War wants every order to land right. If you receive the wrong size, the wrong item or a defective product, the team is here to help. Read this policy before requesting an exchange so you know what qualifies and how the process works.
Peace In War accepts exchange requests when the following conditions are met. The request must be submitted within 14 days of receiving your order. Items must be unused, unworn, unwashed and in their original condition. All original tags, packaging and accessories must be included. The item must have been purchased directly from the Peace In War store. Items that show signs of wear, washing, damage or alteration after delivery may not be accepted.
Exchanges may be accepted when you received the wrong size, when you received the wrong item or when the item arrived defective or damaged. Peace In War does not accept exchanges for items that have been worn, washed or damaged after delivery.
If you ordered the wrong size, you may request an exchange for a different size in the same product. You are responsible for confirming the correct size before placing your order and for covering the return shipping cost on size exchanges unless Peace In War sent the wrong item. The hoodies and sweatpants fit oversized, so most people stay true to size or size up for a heavier drape. The tees run relaxed through the body. Check the size details on each product page before ordering, and browse the full shop to see sizing notes on every product.
Contact the Peace In War team through the contact page within 14 days of delivery. Include your order number, the product name, the reason for the exchange and photos of the item if the issue is visible. Wait for approval from the support team before sending anything back. Once approved, ship the item back following the instructions provided. After Peace In War receives and inspects the item, the replacement will be processed and shipped.
You are responsible for return shipping costs unless the item received was incorrect or defective. Use a trackable shipping service when returning items so you have proof of delivery. Peace In War is not responsible for items lost during return shipping without tracking.
Once the returned item is received and approved, exchanges are usually processed within 5 to 10 business days. You will receive a confirmation email once the replacement item ships. You can follow the replacement through the order tracking page once tracking details are available.
Items marked as final sale cannot be exchanged. Items that have been worn, washed or damaged after delivery are not eligible. Items returned without original packaging or tags will not be accepted. Gift cards are non exchangeable.
If you receive an incorrect or defective item, contact the Peace In War team through the contact page immediately with your order number and photos. The team will review the issue and work toward the best solution as quickly as possible.
If you are looking for a full refund instead of an exchange, see the refund and return policy. For questions about delivery timelines, see the shipping policy. For general questions, check the FAQ page for quick answers.
If you have any questions about the exchange process, reach out through the contact page. The Peace In War team responds as quickly as possible and will guide you through every step.
Thank you for shopping with Peace In War.
